Refund policy

Returns & Refunds

Damaged, defective or lost orders

• If your order arrives damaged, defective or misprinted, or is lost in transit, contact us at support@wearsingle.com within 30 days of delivery (or of the expected delivery date if it did not arrive).
• Please include your order number and, for damaged or defective items, a photo of the issue.
• We will produce and ship a replacement at no cost to you, including all shipping. You do not need to return the original item.

Returns for other reasons

Each SINGLE piece is made to order. If you would like to return your piece for any other reason, including fit, you may do so within 14 days of delivery using either of the options below.

Option 1: Donation. Donate the item to a registered charity and email a photo of the donation receipt, along with your order number, to support@wearsingle.com. Once verified, we will issue a full refund. No return shipment is required.

Option 2: Return by mail. Contact us at support@wearsingle.com before sending anything to receive return instructions. Items must be unworn, unwashed and in their original condition. Return shipping costs are the responsibility of the customer. A refund for the purchase price will be issued once the item is received and inspected.

Refunds

Approved refunds are issued to the original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank or card issuer.

Contact

For any questions about returns or refunds, contact us at support@wearsingle.com.